Dropbox, and a little less love

In addition to being a big fan of Dropbox, I’m also a paying customer. I’ve recommended them and I still do. But that doesn’t quell my disappointment in their new Terms of Service which strip away the rights to legal remedies (where they can still get away with that (most Red states)). Kudos to them for making it really easy to opt-out, but arbitration is so rarely a benefit to users (the company hires the arbitrators, so it’s the playing field isn’t level) that many parts of the world have outlawed the practice.

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